What we do
Objective
ABAL’s objective is to give advice on the consistent statewide bullying complaint handling process for NSW Health employees who call ABAL.
An ABAL advisor will:
Obtain information from you
Advise of additional support where necessary
Measure and confirm your understanding of the advice given
Encourage self resolution where possible with your direct manager, the manager of your direct manager or to approach your local HR representative
Clarify understanding of the complaint and seek your confirmation
Assess the nature of the complaint to determine policy/procedural advice to resolve the issue
Determine and manage your expectations
What does ABAL not do?
Advisors do not manage workplace complaints or represent staff involved in a complaint
Advisors are not legally trained and cannot offer any legal advice or legal help
Not a replacement for your local HR department
Advisors will not give a ruling on complaints or make formal decisions on behalf of NSW Health or Local Health District/Entities
Advisors are not counsellors and will not act as counsellors for staff
Call the Anti-Bullying Advice Line on 1300 416 088
For more detailed information, you could try our Frequently Asked Questions section, or call us on 1300 416 088.